Contact

How Can We Assist You?

Owned and operated by Field Stone Outdoor Living, our team is ready to help with any question about your outdoor space.

We typically respond within 24 hours
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Email
support@fieldstoneoutdoorliving.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our outdoor living specialists during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) is available on most orders within the Continental U.S. (excludes AK/HI).

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status directly through the carrier's website.

What is your return policy?

We offer 30-day returns on eligible items. For full details on the return process and any conditions that may apply, please refer to our Return Policy page.

Can I exchange an item for a different style or finish?

Exchanges are handled through our returns process. Simply initiate a return within the 30-day window and place a new order for the piece that better suits your patio or garden design.

What materials are your patio furniture sets made from?

Our collections feature materials such as powder-coated aluminum, weather-resistant wicker, and durable outdoor fabrics. Each product page lists the specific materials and construction details for that piece.

Do your fire tables require a special fuel source?

Most of our fire tables are designed for standard propane tanks, while select models connect to natural gas lines. Check the product specifications on each listing for fuel type and BTU output details.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Patio Furniture Sets
Pergolas and Structures
Fire Tables and Fireplaces
Order and Shipping Inquiry
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our team replies to every inquiry within one business day so your project stays on track.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Curated Quality

Every pergola, fire table, and furniture set is selected for lasting durability and refined outdoor design.

Reliable Delivery

Free shipping on most orders within the Continental U.S., backed by careful handling and tracking updates.